Hillside Heroes – Privacy Policy
Effective Date: April 1, 2026
Hillside Heroes respects your privacy and is committed to protecting your information.
1. Information We Collect
We may collect the following information when you interact with us:
Name
Phone number
Email address
Property or service details
Communications you send to us
2. How We Use Your Information
We use your information to:
Provide quotes and services
Schedule and confirm appointments
Send service-related SMS messages
Respond to inquiries
Improve our services
3. SMS Communications
If you provide your phone number and opt in, we may send you SMS messages related to your service, including:
Appointment reminders
Job status updates
Quotes and follow-ups
Message frequency may vary.
Message and data rates may apply.
4. No Sharing of Mobile Information
We do not sell, rent, or share your personal information.
Mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
5. Opt-Out Rights
You may opt out of SMS communications at any time by replying:
STOP
You may also contact us directly to request removal.
6. Data Security
We take reasonable steps to protect your information. However, no system is completely secure.
7. Cookies & Website Tracking
Our website may collect limited technical data (such as IP address or browser type) to improve performance and user experience.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
Request access to your personal information
Request deletion of your information
Request correction of inaccurate information
To make a request, contact us at: (925) 658-5325
9. Data Retention
We retain information as needed to provide services and comply with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact
Hillside Heroes
Contra Costa & Alameda County, California
(925) 658-5325